Privacy Statement

Cave Financial Consulting Limited is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 2020, as amended by the Privacy Amendment Act 2025.

This Privacy Statement outlines what personal information we collect, how and why we use it, how it may be shared, and your rights. More detailed information is available in our full Privacy Policy.

What information do we collect?

We may collect personal information about you directly from you, or from other parties where permitted by law, and we may also generate information about you when providing our services.

The types of personal information we collect may include:

• Contact information (such as your name, email address, phone number, and address)
• Identity verification documents and details (such as passport or driver licence information)
• Information relevant to providing financial advice or services
• Subscription and communication preferences
• Billing or transactional information
• Information relating to your use of our website, digital platforms, or services

Personal information may be collected through our website, social media pages, phone calls, video meetings, emails, written correspondence, or in‑person meetings. Where appropriate, and with your consent, this may include audio or video recordings of meetings and the use of secure digital or AI‑assisted tools to record, transcribe, or summarise communications, to support accurate record‑keeping and service delivery.

How do we use your information?

We collect and use your personal information to:

• Provide financial advice and related services
• Respond to enquiries and communicate with you
• Manage client relationships and service delivery
• Meet legal and regulatory obligations (including AML/CFT and record‑keeping requirements)
• Improve accuracy and efficiency in our business processes

Who do we share information with?

Besides our staff, we may share this information with third parties who enable us to provide you with our services. These may include:

• Other professional advisers you work with
• Product and service providers
• Technology, IT, compliance, audit, and support service providers
• Regulators or dispute resolution bodies

We will only share your personal information with third parties where it is necessary to help us do what we collected your information for, where it is required by law or where you give us authority to.

We require these third parties to adhere to our strict confidentiality requirements for handling personal information, and we seek to ensure that they comply with Privacy law.

Where is the information stored?

We use third party cloud service providers to store and process the information we collect. We use Microsoft cloud servers located in Australia. We ensure that our cloud-based service providers are subject to appropriate security and information handling arrangements and that the information stored or processed by them remains subject to confidentiality obligations.

What are my rights?

You do not have to provide information to us. If you choose not to provide necessary personal information when requested, we may be unable to provide certain information or services to you.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of that information if you believe it is inaccurate

Consent and further information

By contacting us or submitting your details through our website or digital platforms, you acknowledge that you have been informed of the matters set out in this Privacy Statement and consent to the collection, use, storage, and disclosure of your personal information in accordance with this statement.

For full details about how we manage personal information —please refer to our Privacy Policy.

Contact us

If you have any questions about this Privacy Statement or would like to request access to or correction of your personal information, please contact us:

Cave Financial Consulting Limited
📞 09 302 7310
📧 service@cavefinancial.co.nz

Last updated: 1 May 2026